Goldex Casino Cookies Policy

At Goldex Casino, we believe transparency is the foundation of trust. This Cookies Policy explains what cookies are, how we use them on our website, and what choices you have regarding their use. By continuing to browse our site at Goldex Casino.com, you acknowledge that you have read and understood this policy. We encourage you to take a few minutes to familiarise yourself with the information below so you can make informed decisions about your data and your experience on our platform.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, smartphone, or tablet — when you visit a website. Here at Goldex Casino, we use cookies and similar tracking technologies to ensure our site functions correctly, to remember your preferences, and to help us understand how players interact with our services. Cookies do not contain personally identifiable information on their own, but they may be linked to data we hold about you as a registered user of our platform.

In addition to traditional cookies, we may also use web beacons, pixel tags, and local storage technologies that serve similar purposes. Throughout this policy, we refer to all of these collectively as "cookies" for ease of reading.

Types of Cookies We Use

At Goldex Casino, we deploy several categories of cookies, each serving a distinct purpose. Below is a breakdown of the types you may encounter when using our site:

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, core features — such as your ability to log in to your account, navigate between pages, or complete transactions — would not function. We do not require your consent to place these cookies, as they are fundamental to delivering the service you have requested.

• Session management and authentication (Goldex Casino login functionality)
• Security tokens to protect your account and our platform
• Shopping cart and deposit flow functionality
• Load balancing to ensure stable performance across our 5,000+ game library

Performance and Analytics Cookies

We use performance cookies to gather anonymous statistical data about how visitors use our site. This helps us understand which pages are visited most frequently, how long players spend on different sections, and where technical issues may occur. Our Goldex Casino platform relies on this data to continuously improve the user experience and keep our casino running smoothly.

• Page visit counts and session durations
• Error reporting and site speed monitoring
• Traffic source identification (e.g., direct, search, referral)
• Device and browser compatibility data

Functional Cookies

Functional cookies allow us to remember choices you make and provide enhanced, personalised features. For example, at Goldex Casino, we use these cookies to remember your preferred language — whether English, German, French, Norwegian, or Italian — as well as your currency selection from our supported list including EUR, USD, CAD, AUD, NZD, BTC, ETH, and others.

• Language and localisation preferences
• Currency display settings
• Remembered username for the Goldex Casino login page
• Accessibility settings and interface preferences

Marketing and Targeting Cookies

With your consent, our Goldex Casino platform places marketing cookies to deliver relevant promotional content — including information about our Welcome Package, reload bonuses, the Golden Lottery, Lucky Box, Lucky Spin offers, and VIP Club privileges. These cookies help us ensure that the promotions you see are relevant to your interests rather than generic advertisements.

• Tracking of promotional code interactions (e.g., GOLDEX1, GOLDEX2, MONDAY, TUESDAY)
• Retargeting across third-party advertising networks
• Measurement of campaign effectiveness and conversion rates
• Affiliate and referral tracking to credit partners appropriately

Third-Party Cookies

Some cookies placed on our site are set by trusted third-party service providers rather than directly by us. At Goldex Casino, we work with analytics providers, game software suppliers — including Pragmatic Play, NetEnt, Play'n GO, Relax Gaming, and over 65 additional studios — as well as payment processors and advertising networks. These third parties may set their own cookies subject to their respective privacy and cookie policies.

We do not control third-party cookies and recommend that you review the relevant third-party policies for full details. However, we carefully vet all partners we work with and only engage providers that meet our data protection standards.

How Long Do Cookies Last?

Cookies can be either "session" or "persistent" in nature. Our Goldex Casino session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months depending on their purpose — or until you manually delete them.

Your Cookie Choices and Consent

We respect your right to control which cookies are placed on your device. When you first visit our Goldex Casino site, you will be presented with a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can update your preferences at any time through the cookie settings tool available on our site.

In addition to our on-site controls, you can manage or delete cookies directly through your browser settings. Please note that restricting certain cookies may impact the functionality of our platform — for instance, you may need to re-enter preferences on each visit, or some features may not operate as intended. The following links provide guidance for the most common browsers:

• Google Chrome – Settings → Privacy and Security → Cookies
• Mozilla Firefox – Options → Privacy and Security → Cookies and Site Data
• Safari – Preferences → Privacy → Manage Website Data
• Microsoft Edge – Settings → Cookies and Site Permissions

Cookies and the Goldex Casino App

Our Goldex Casino app and mobile browser version may use similar tracking technologies, including mobile identifiers and device-level analytics tools, in addition to traditional cookies. The same principles outlined in this policy apply to your use of our mobile platform. You can manage app-level tracking permissions through your device's operating system settings.

Legal Basis for Cookie Use

We operate under the licence issued by the Curacao Gaming Authority (licence no. OGL/2024/161/0191), and our parent company, Stable Tech N.V., is registered at Scharlooweg 39, Willemstad, Curacao. Our use of cookies is governed by applicable data protection legislation. Strictly necessary cookies are used on the basis of legitimate interest, while all other cookie categories are only placed where you have provided your informed consent.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you via a prominent notice on our website or through your registered account. We encourage you to review this page periodically to stay informed about how our Goldex Casino platform uses cookies.

Contact Us

If you have any questions about this Cookies Policy or wish to exercise your rights regarding the data we collect through cookies, please do not hesitate to reach out to our support team. We offer 24/7 live chat available on every page of our site, and you can also contact us by email at support@Goldex Casino.com. Our team is here to help you every step of the way.